Research Shows 78% of Customers Prefer Face-to-Face Meetings

شرکت رویدادها و فناوری Reed Exhibitions (RX) یافته‌های حاصل از تحقیقات اخیر صنعت جهانی خود را منتشر کرده است که چالش‌ها و نگرش مشتریان خود را نسبت به رویدادهای پس از Covid-۱۹ بررسی کرده است.

Following RX’s COVID Barometer research conducted in 2020 and 2021, the company’s Customer Mindset Tracker is the next stage of the barometer. Through the Mindset Tracker, RX stated that it hopes to better understand its customers’ priorities.

For 78% of survey respondents, attending trade shows in person remains a business priority. This figure has increased from 68% in 2021.

RX explained that its Mindset Tracker identified five challenges that exhibitors and attendees are most concerned about in the post-pandemic environment. These include declining sales, meeting new customers, and keeping up with market trends. Feedback from respondents indicated that customers’ physical presence at exhibitions helps reduce these concerns.

درباره یافته‌های این تحقیق، گابی اپلتون، مدیر ارشد محصولات دیجیتال RX، اظهار داشت: “تحقیق تأیید می‌کند که تمایل شدیدی در میان غرفه‌داران و بازدیدکنندگان برای رشد کسب‌وکارشان و گسترش به محصولات و بازارهای جدید وجود دارد.”

Author: Cathy Owen

Source: Exhibition News

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